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Paulin Larsen Berglöf

Learn how you can streamline your on- and offboarding messaging with our Journeys.

Writing Messages and creating Journeys

Streamline your on- and offboarding with a sequence of messages sent at the right time to the right person

Creating a journey

Learn how to create a message and how to set the recipient, send time and content for a message.

How to create a message

Wondering how a message will look once it's sent? Make sure to preview it before you send it out.

Preview your message

Getting started

Wondering how to write your first messages and what you can add to them?

Crafting a message and what you can add to messages

Add an Embed block to include external forms, calendars, maps, slides and more in your messages.

Embedding content in your messages

Learn how you can use either email or SMS to deliver you messages to new hires, employees and managers.

How to send text messages

Learn how you can create an exact copy of a message and put it in another journey.

Copying a message to another journey

If you have a manager or employee that says they didn't receive their message you can always resend it.

Resend a message

Writing messages

Choose which days your journey's messages are allowed to be sent on.

Message delivery times

If you need a duplicate of your journey you can easily copy it.

Copying a journey

Journey settings

Find answers and get help from Intercom Support and Community Experts

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