Typelane

Sometimes you would like to resend a message to either a new hire or someone in their organisation. To resend a message you log in and: 

Choose the employee you would like to see the onboarding for

Open the onboarding by clicking on it, in this case "my demo journey"

This will expand all the messages and just click "send again" on the message you would like to resend.

1. Navigate to employees
2. Choose the employee you would like to see the onboarding for
3. Click progress
4. Open the onboarding by clicking on it, in this case "my demo journey"
5. This will expand all the messages and just click "send again" on the message you would like to resend.

If you have a manager or employee that says they didn't receive their message you can always resend it.

Resend a message

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