Here is a list of all sub-processors we use at Typelane as well as information about their location and purpose.

Fred Abrahamson avatar
Written by Fred Abrahamson
Updated over a week ago

We may also share your personal information with selected third parties in accordance with this policy to enable us to provide our service and additional support. We’ve signed Data Processing Addendums (DPA) with all our sub-processors and all are compliant with Privacy Shield Framework's requirements. 

We will not disclose your personal data to any third parties for any other purpose unless we have a legal right or obligation to do so. We require our service providers to comply with data protection laws whenever they process your personal information and not to disclose your data to third parties without our express consent.

Google Cloud - Finland
Cloud hosting provider where we have our databases and all code.

SendGrid (Twilio) - US
Transactional emails and SMS we send out to be able to deliver our service. SendGrid (part of Twilio) retains the data for 3 days.

Intercom - Ireland
Customer support chat, emails and FAQ to help and support our customers in the best possible way.

Google Analytics - US 

We use Google to see number of visitors on our site and log user events in the product which may include emails. 

Satismeter - Czech Republic

We occasionally ask our users about their product experience using Satismeter. We only pass in the users email which we delete when the survey period is over.

Mixpanel - US

We use Mixpanel to track users interactions with our applications in order to improve our offering.

Stripe - Ireland

As a customer you have the option to pay with card instead of an invoice. If you choose this option, we'll use Stripe to process the payment and manage the subscription.

Slack - US

If you choose to connect your Slack workspace to your Typelane account we'll import the users into Typelane. You have then the option of sending messages to Slack with the service.

Zapier - US (Optional)

We’ll send employee data to Zapier if you choose to use our integration with Zapier and our journey triggers. When using Zapier to connect to other services, we advise reviewing those services' data policies.

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